Travel Technologies
Quality Control
The initial quality control process is completed in its entirety between the time of reservation and the time of ticketing. An integral part of GTMs system is COMPLEAT, a revolutionary automation platform that reviews all reservations and ensures that our clients receive the lowest available ticket price for each reservation. This comprehensive quality control program is the most robust, customizable and efficient travel fulfillment automation system in the travel industry.
It's in the Extras!
Pre-trip Audits - Permits your management to address areas of concern with travelers before they travel
FareCheck - After ticketing, GTM technology continuously monitors for airfare changes. GTM reissues tickets when an airfare drops in price.
HotelCheck - GTM technology continuously monitors hotel rates from time of reservation until check-in alerting our consultants to rebook when lower rates are offered
Res Accuracy - Identifies errors and assures completion of reservations.
e-Res - View flight options and pricing. Promptly receive flight itinerary information for reservations initiated by e-mail, PDA or phoneSeat Management - Electronically scans for preferred seats on booked flights and books seats if available
Fare Assurance - Continually checks for new, lower fares and alerts a member of the Designated Team to the savings opportunity
Clearance - Continuously checks to clear travelers on wait-listed flights
Unused Tickets - Recovering the value of unused or canceled travel is a key GTM service and results in the recovery of thousands of dollars for clients