Travel Technologies

Every GTM staff member cares about serving you in a responsive, professional manner and maintaining a high quality of service. To monitor our performance, we send each of our clients an annual survey to solicit candid (and anonymous, if desired) feedback regarding our products and services.

Quality Control

The initial quality control process is completed in its entirety between the time of reservation and the time of ticketing. An integral part of the GTM FITT® System is COMPLEAT, a revolutionary automation platform that reviews all reservations and ensures that our clients receive the lowest available ticket price for each reservation. This comprehensive quality control program is the most robust, customizable and efficient travel fulfillment automation system in the travel industry.

It's in the Extras!

Res Accuracy - identifies errors and assures completion of reservations.
e-Res - View flight options and pricing. Promptly receive flight itinerary information for reservations initiated by e-mail, PDA or phone
Seat Management - Electronically scans for preferred seats on booked flights and books seats if available
Fare Assurance - Continually checks for new, lower fares and alerts a member of the Dedicated Team to the savings opportunity
Clearance - Continuously checks to clear travelers on wait-listed flights

Pre-trip Reports - permits your management to address areas of concern with travelers before they travel

Reissued Tickets - After ticketing, GTM technology continuously monitors for airfare changes. GTM reissues tickets when an airfare drops in price.

Unused Tickets - Recovering the value of unused or canceled travel is a key component of The FITT® System and results in the recovery of thousands of dollars for clients