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American and
Continental Airlines both toughened rules on nonrefundable tickets
to eliminate the one-year grace period for missed flights after
October 1, and will charge a $100 fee for standby-flight changes.
Customers flying
American, Continental and US Airways are still able to make changes
to itineraries for nonrefundable tickets before departure, subject
to $100 change fees and several restrictions, but customers will
have to rebook for specific future dates. All three airlines said
they would make exceptions for travelers who miss their flights,
but show up late during the same day for travel. In its rule-tightening
last week, US Airways also eliminated standby changes as an option
with nonrefundable tickets.
American followed
suit Friday, but will give customers holding non-refundable tickets
the option of paying $100 to change flights by waiting on a standby
list. Continental matched American's standby rules over the Labor
Day weekend.
It is rumored
that if other airlines do not match the changes, American, Continental
and US Airways might consider dropping, or relaxing the tighter
restrictions to remain competitive. Meanwhile, Continental, American,
United and Northwest Airlines have all instituted a $20-$25 fee
for issuance of paper tickets for those who choose not fly on e-tickets.
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