August 28, 2002 - Non-Refundable Fare Rule Changes

In light of the recent announcement from US Airways regarding new policies on restrictive fares, the following are tips and guidelines to assist you in your travel planning. Although no other major carrier has announced that it too will adopt these changes, we fully expect to receive similar announcements in the upcoming weeks. Effective yesterday, August 27, 2002, US Airways announced that all non-refundable tickets must be used for specifically ticketed flights or the entire value of ticket is forfeited unless changed in advance.

Continue to plan your trips in advance in order to take advantage of the lower fares - but be firm in your travel plans. Remember, all of corporate America is now dealing with these same issues and most business meetings will be less likely to change.

Use low cost carriers. Since they have had the same rules in place for restrictive fares, it is likely that they will not change their policies. Most low cost carriers offer lower, more flexible fares.

Use of GTM’s special third party faring option. Although these tickets are non-refundable, they currently can be changed for a minimal penalty fee.

Don’t settle for full fares! Non-refundable fares can be up to an 80% savings over full coach fares. If your plans change prior to the scheduled flight, contact your GTM representative who will provide you with alternatives to losing the entire purchased fare.

Book whatever carrier still offers the flexibility of allowing non-refundable tickets to be used for future use.

With fare rules changing on a daily basis, it is highly recommended that you read and review your itinerary. Information contained on your itinerary will advise you of what restrictions apply to your reservation. Your GTM representative will discuss the fare rules with you during the reservation process. GTM’s strictly enforced policy of recapping each booked segment will continue to be followed, including an emailed confirmation sent to you for review. As information becomes available on the changes within our market-place, we will continue to keep you informed. Should you have immediate questions, please respond to this email, contact your account manager or speak to a GTM team consultant.


 


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